Decide

Leaders need support to make sense of the vast quantities of information at their disposal in this digital age to make effective decisions based on evidence.

We help leaders identify and piece together the available evidence to decide on the best policy option. Our team works with senior management in organisations, cross-sectoral working groups and policy stakeholders to reach agreements on strategic decisions.

Our services to inform decision-making include:

  • rapid scans of academic and credible grey literature
  • strategic planning workshops
  • policy options papers
  • analysis of interjurisdictional and international best practice
  • needs analyses
  • market and environmental scans
  • feasibility studies
  • forum and workshop facilitation
  • cost projection analyses.

Project examples

Click on any of the following projects for more information.

Facilitate national workshop on NDIS Operational Plans

Department of Social Services

Facilitate national workshop on NDIS Operational Plans

Department of Social Services

ARTD in 2015 was commissioned by the Department of Social Services to facilitate a one-day workshop in Melbourne. In this workshop ARTD bought Commonwealth and State/Territory representatives together to progress planning for the National Disability Insurance Scheme from transition to full scheme. The workshop was a success with ARTD ensuring that the representatives discussed operational plans and the next steps in development of the program. 

Consultation on NDIS quality and safeguards

(Department of Social Services, 2015)

Consultation on NDIS quality and safeguards

(Department of Social Services, 2015)

The NDIS represents a major change to how services are funded and delivered. It requires a new national approach to quality and safeguarding to ensure consistency across states and territories and replace quality and safeguarding measures currently managed through state-based legislation and funding agreements between providers and government agencies. The Commonwealth Government, and the State and Territory Governments are developing a national Quality and Safeguarding Framework for the NDIS. Because this represents a significant regulatory policy, with the potential to impact on businesses, community organisations and individuals, they need to prepare a Regulation Impact Statement, which involves consultations and a cost-benefit analysis of a range of potential options. ARTD managed the public and provider consultations—organising and facilitating a series of meetings in capital cities and regional locations in all states and territories. We worked with venues, Auslan interpreters, hearing loop suppliers and others to ensure the public meetings were accessible to people with disability, as well as their families and carers, service providers, peak bodies and other representatives. At the end of the consultation period we synthesised the findings from all consultation mechanisms (an online forum, provider workshops, targeted workshops and formal submissions) to inform decision-making. Following this, we facilitated a workshop between representatives from Commonwealth Government, and State and Territory Government agencies on directions for the Framework.

Principles for managing the intersects between the NDIS and mainstream sectors

(Department of Social Services, 2014)

Principles for managing the intersects between the NDIS and mainstream sectors

(Department of Social Services, 2014)

The National Disability Insurance Scheme (NDIS) Act 2013 and the NDIS Rules provide the legislative framework for decision-making about the reasonable and necessary supports to be funded for NDIS participants. The principles to Determine the Responsibilities of the NDIS and Other Service Systems and Applied Principles and ‘tables of supports’ for the eleven mainstream interfaces were established to clarify when supports should be funded by the NDIS, and when they should be funded by mainstream services. ARTD was engaged to support a review of the Applied Principles and ‘tables of supports’, based on initial experiences in trial sites. We analysed documented feedback, facilitated a series of national workshops (by telepresence) with the NDIA and relevant government agency representatives from all jurisdictions on each mainstream interface, and interviewed other stakeholders. Following the workshops, we developed summary reports on the mainstream interfaces and circulated these for further input. A final workshop confirmed directions and informed our final report, which outlined key findings and evidence-based recommendations for the next steps, as well as detailed suggestions for individual items in each of the mainstream interfaces. The report was used to inform the refinement of policy for the mainstream interfaces.

Review of governance arrangements for out-of-home care reforms

(NSW Department of Family and Community Services, 2015)

Review of governance arrangements for out-of-home care reforms

(NSW Department of Family and Community Services, 2015)

Facilitation of state-wide and regional workshops with government and non-government senior executives to review the governance arrangements of the Ministerial Advisory Group and Regional Implementation Groups for the transition of out-of-home care to the non-government sector. 

Options for Home Care intake and assessment during transition to major system reforms

(Home Care Service of NSW, 2014)

Options for Home Care intake and assessment during transition to major system reforms

(Home Care Service of NSW, 2014)

The Home Care Service is the largest provider of home-based community care services to older people and people with disability and their carers in NSW. The Referral and Assessment Centre manages the majority of intake and assessment for the service; the Aboriginal Access and Assessment Team manages intake and assessment for Aboriginal Home Care. In March 2014, ARTD was engaged to review the options for Home Care intake and assessment during the transition to the national Aged Care Gateway and the National Disability Insurance Scheme. We reviewed policy documentation and consulted with stakeholder groups to develop options and criteria for assessing their appropriateness and viability. We then prepared a discussion paper and workshopped the options with key stakeholders. Our final report provided recommendations to inform the management of intake and assessment for Home Care over the transition period.

Ability Links NSW Hunter Procurement Projects

(NSW Department of Family and Community Services, 2014)

Ability Links NSW Hunter Procurement Projects

(NSW Department of Family and Community Services, 2014)

Ability Links provides people with disability, their families and carers a locally-based first point of contact to help them connect with supports and services in their communities; and supports communities to become more inclusive. It is a new service model being rolled out in the context of the transition to the National Disability Insurance Scheme. ARTD was engaged to review ADHC’s procurement processes for the Generalist and Aboriginal services in the Hunter, focusing on the innovative components of the process, including the Ability Links NSW Taskforce recommendations. We used a desktop analysis of key documents and interviews with the Ability Links team in FACS. The review found the innovative processes were effective and will inform future procurement at FACS and in the broader human services sector.

Ministerial Advisory Council on Ageing Strategic Agenda

(NSW Department of Family and Community Services/ Ministerial Advisory Council on Ageing, 2014)

Ministerial Advisory Council on Ageing Strategic Agenda

(NSW Department of Family and Community Services/ Ministerial Advisory Council on Ageing, 2014)

ARTD worked closely with the chair and members of the Ministerial Advisory Council on Ageing to develop the Council’s multi-year strategic agenda and work program for providing advice to the NSW Minister for Ageing on key issues to support the implementation of the NSW Ageing Strategy.

National Disability Services Strategic Plan

(National Disability Services, 2014)

National Disability Services Strategic Plan

(National Disability Services, 2014)

ARTD worked closely with the Board and senior management team of National Disability Services (NDS)—the peak national body for disability service providers—to develop the organisation’s 2014-17 strategic plan. ARTD’s work involved identifying key results and priority strategies to position the NDS to continue to support its members and influence national, and state and territory disability policies. 

Options for reducing barriers to reporting child sexual assault in Aboriginal communities in NSW

(Aboriginal Affairs NSW, 2012)

Options for reducing barriers to reporting child sexual assault in Aboriginal communities in NSW

(Aboriginal Affairs NSW, 2012)

Action 42 in the NSW Interagency Plan to Tackle Child Sexual Assault in Aboriginal Communities 2006–11 required the NSW Government to remove impediments to reporting child sexual assault and family violence in Aboriginal communities. This project involved a two-fold approach to assess barriers to reporting, and identify strategies to overcome these. We reviewed existing research and consulted with Aboriginal stakeholders in two NSW communities about issues impacting on reporting. We identified a range of strategies that complemented the community work already being undertaken and provided additional support. Our work helped build capacity to tackle child sexual assault and supported an environment more conducive to reporting.

National Regulatory System for Community Housing

National Regulatory System for Community Housing

ARTD had a lead role in facilitating national agreement on the design and implementation of a single regulatory system for community housing providers that operated across states and territories. The regulatory system has underpinned the significant growth of the community housing sector in delivering social housing and the emergence of multi-jurisdictional providers.