Crime and justice

Crime and anti-social behaviour have an impact not only on individuals and families, but also on the broader community and businesses. They can erode social cohesion and trust, and affect local economies. Recidivism is a significant concern for policy makers and law enforcement agencies.

Governments in Australia develop legislation, and agencies enforce laws and administer the justice system through courts and correctional services. Governments also fund programs to strengthen communities to prevent crime, support victims, provide access to legal aid, and reduce recidivism.

Prevention strategies include awareness campaigns, community development, provision of services that enhance protective factors and reduce risk, and modifications to the physical environment to reduce the opportunities for crime (for example, closed circuit television and measures to improve security).There are programs that target young people at risk of coming into contact with the juvenile justice system and that divert young offenders from the system. Supports for individuals at risk of reoffending include education, employment, skills training, mentoring and arts development.


Project examples

Click on any of the following projects for more information.

Evaluation of the number plate theft reduction trial

(Victoria Department of Justice and Regulation, 2018−19).

Evaluation of the number plate theft reduction trial

(Victoria Department of Justice and Regulation, 2018−19).

The Number Plate Theft Reduction Project Trial is being implemented through community activities in Hume, Victoria led by the Department of Justice and Regulation, Victoria Police and Neighbourhood Watch. The trial is distributing one-way numberplate screws through Safe Plate days, VACC distributers and Police stations with the objectives of raising awareness of issues regarding numberplate theft and its impact on the community and promoting strategies to reduce the prevalence of numberplate theft in the municipality of Hume. ARTD was engaged to deliver the evaluation of Phase 1 of the trial and specifically assess the process and impact of the trial. As part of this, we conducted surveys with trial delivery partners and community members who received the one-way numberplate screws. This evaluation was used to inform decision-making about future directions for the program and inform the rollout of Phase 2 of the numberplate theft reduction strategies.

The strategic review of the NSW Ombudsman Office

(NSW Ombudsman, 2018).

The strategic review of the NSW Ombudsman Office

(NSW Ombudsman, 2018).

The NSW Ombudsman engaged ARTD to review the strategic direction and supporting structure of the office to best meet current and future needs. The NSW Ombudsman’s Office is the integrity agency that holds NSW government agencies and certain non-government organisations to account. Established in 1975, the jurisdiction of the Office has expanded over time from public administration complaints-handling to agency oversight and review functions in relation to child protection, disability support and the delivery of community services.  The objectives of the review were to (1) assist the Ombudsman to frame a refreshed Statement of Corporate Purpose that articulated the Office’s values, identifies goals and provide a guide for performance over the next five years, and (2) recommend an organisational structure and distribution of business units and functions that would achieve the Office’s goals and discharging statutory responsibilities. We conducted extensive consultations with internal and external stakeholders in order to develop recommendations around a functional organisational structure and distribution of business units that we believe will best assist the Office to achieve its goals and statutory responsibilities in a consistent, coherent, evidence-informed and collaborative way.

Independent reviews of anti-money laundering and counter-terrorism financing programs

Independent reviews of anti-money laundering and counter-terrorism financing programs

ARTD Consultants and AML Systems and Training provide independent reviews for clubs and hotels of your anti-money laundering and counter terrorism financing (AML CTF) programs.  We can provide assurance to your Board, senior management and members that you are meeting your obligations under the AML CTF Act and that you are ready for an AUSTRAC audit.

To assess your compliance and provide recommendations, we collect information about your AML CTF program via an online survey; review your program documents and procedures; visit your premises to assess implementation; and prepare a report that rates your level of compliance and gives you advice about how to improve compliance, where necessary.

Our team has expertise in anti-money laundering and program review. We provide rigorous and balanced assessments against key criteria, skilled in assessing evidence and making practical recommendations to improve programs. We are also independent from companies designing compliance programs, with no ties with the betting or hotel industry.  

Families NSW and Aboriginal Child, Youth and Family Strategy Monitoring

(Department of Family and Community Services, 2011–17)

Families NSW and Aboriginal Child, Youth and Family Strategy Monitoring

(Department of Family and Community Services, 2011–17)

Families NSW and Aboriginal Child, Youth and Family Strategy is the NSW Government’s overarching strategy to enhance the health and wellbeing of children up to eight years of age and their families. There are six types of services funded under the strategy: supported playgroups, parenting programs, family workers, community capacity building, partnerships and networks, and volunteer home visiting.

In 2011, ARTD was engaged to design a monitoring framework and system to support reporting requirements for all service types. We reviewed existing research tools and worked with key stakeholders to develop an outcomes-based framework, data collection tools, and an online data collection system. We piloted the system in 2012 and ARTD has been engaged to maintain it since, including overseeing data collection and reporting at service provider, regional and state levels. The program monitoring assists with the management of compliance and contractual obligations and provides valuable data for program improvement and evaluation.

Funded Partnerships Initiative Monitoring

(Corrective Services NSW, 2013–2016)

Funded Partnerships Initiative Monitoring

(Corrective Services NSW, 2013–2016)

The Funded Partnerships Initiative provides funding for non-government organisations to deliver services to offenders’ families and victims, and to inmates transitioning from prison. In 2013, ARTD was engaged to develop an online system for managing referrals and collecting monitoring data on clients, interventions and outcomes. This system is unique among government monitoring systems as it covers referrals and case management, as well as performance monitoring. It has been an essential tool for managing supply and demand for a new program, and to monitor implementation. In the medium and longer term, the system is designed to link with the department’s main administrative data systems to answer more in-depth questions about service effectiveness and recidivism.

Independent review of accreditation program for counsellors

(NSW Office of the Children's Guardian, 2014)

Independent review of accreditation program for counsellors

(NSW Office of the Children's Guardian, 2014)

The Office of Children's Guardian administered an accreditation program for counsellors of people who sexually offend against children. ARTD was engaged to review the program based on submissions from peak bodies, in-depth interviews with key stakeholders and an examination of program documents. The review documented the benefits and risks of the scheme to the Government, professionals and the community, and found that it is still needed, even with changes in registration of professions over the last 5 years. The review also made recommendations about the program’s retention and ways delivery could be improved. 

Evaluation of alcohol education program for young people caught drinking

(NSW Police Force, 2013)

Evaluation of alcohol education program for young people caught drinking

(NSW Police Force, 2013)

The Your Choice program provides young people caught drinking and their parents the choice to attend an information session instead of paying a fine. The program aims to reduce dangerous drinking by raising young people’s awareness of strategies to avoid risks and challenging their perceptions of the prevalence and desirability of underage and heavy episodic drinking. It also aims to increase parents’ sense of responsibility for, and ability to act on, their child’s drinking. The program was introduced in 16 Police local areas commands (LACs) in 2009, and extended to 3 more. NSW Police developed a web-based alternative to address perceived inefficiencies and disincentives inherent in the face-to-face sessions for trial in six LACs in 2013. ARTD was engaged to evaluate the program using a mixed-method approach. We drew on monitoring data, Google analytics data, surveys and focus groups of participants, and consultation with police and health workers. Based on the evidence we provided, NSW Police are updating the program and rolling it out statewide. They are also using our report to inform interagency policy discussions about youth alcohol diversion.

Evaluation of program for youth at risk of involvement in motor vehicle crime

(Bankstown Council, 2012)

Evaluation of program for youth at risk of involvement in motor vehicle crime

(Bankstown Council, 2012)

The council’s U-Turns for Youth program provides local youth at risk of involvement in motor vehicle crime with access to support services and automotive and life skills workshops to support their engagement in education, training, employment. ARTD developed an evaluation framework, plan and data collection tools for the council’s internal evaluation of the project. We then analysed the data collected by council staff and provided a final report about the program’s contribution to the council’s goals for this sector and for the broader community.

Evaluation of the Cross Agency Risk Assessment and Management Framework pilot for domestic and family violence

(NSW Health Primary Health and Community Partnerships, 2011)

Evaluation of the Cross Agency Risk Assessment and Management Framework pilot for domestic and family violence

(NSW Health Primary Health and Community Partnerships, 2011)

The pilot for key agencies aimed to test a consistent approach to assessment and risk management of NSW domestic violence cases. The trials in two regions in 2010 involved four agencies assessing risks (Police, Health, Courts, Community Services) and making referrals to NGO domestic violence services. ARTD evaluated each of the trials as case studies. The process evaluation covered referrals, case management and interagency coordination, using referral data from agency systems, surveys of program stakeholders, observations, and a partnership assessment tool. The outcomes evaluation involved a quantitative analysis of 670 cases, and interviews with a sample of clients. The evaluation report identified substantial challenges for agencies with very different responsibilities and methods, when working under a common risk management framework.

Consumer consultation for national legal profession reform

(Attorney-General's Department, 2010)

Consumer consultation for national legal profession reform

(Attorney-General's Department, 2010)

The Council of Australian Governments initiated a reform, known as the National Legal Profession Reform Project, to make regulation of the legal profession uniform across Australia. ARTD was engaged to consult with consumers of legal services, consumer representatives and frontline legal complaints-handling staff about the reform. Through panel discussions, a survey, focus groups and telephone interviews with consumers and advocates across Australia, we sought views on the proposed legislative package and on any additional measures consumers thought should be considered by the reform taskforce. Our report on the findings was to be used by the taskforce in finalising the legislation.

Evaluation of treatment program for youth with sexual offending behaviours

(NSW Department of Family and Community Services, 2008-10)

Evaluation of treatment program for youth with sexual offending behaviours

(NSW Department of Family and Community Services, 2008-10)

The New Pathways program offers residential treatment for male adolescents with problematic sexual offending behaviours. ARTD conducted a process and outcomes evaluation of the program over two years. The first stage was to design an evaluation framework with key performance indicators. We then collected data through participant file reviews; conducted interviews with young people, their families and program staff and managers; and a cost analysis. The evaluation informed decisions about future funding for the program.

Fairfield Community Safety & Crime Prevention Plan

(Fairfield City Council, 2018 – 22)

Fairfield Community Safety & Crime Prevention Plan

(Fairfield City Council, 2018 – 22)

Fairfield City Council plays a significant role in ensuring the safety and wellbeing of its diverse community through implementing local policies and plans. ARTD worked closely with Council staff to develop a Community Safety and Crime Prevention Plan for 2018–2022. We reviewed existing Council documents and policies before holding three workshops with key community stakeholders and Council staff and administering an online survey to understand the needs and concerns of the community. We then created updated crime and drug profiles for the local government area by analysing data provided by the NSW Bureau of Crime Statistics and Research. The final plan was delivered including a crime profile summary, drug profile summary and a table of key actions – including timeframes, responsible persons, outcomes and indicators – to guide the Council’s actions to address community safety and crime over five years.