Decide

Leaders need support to make sense of the vast quantities of information at their disposal in this digital age to make effective decisions based on evidence.

We help leaders identify and piece together the available evidence to decide on the best policy option. Our team works with senior management in organisations, cross-sectoral working groups and policy stakeholders to reach agreements on strategic decisions.

Our services to inform decision-making include:

  • rapid scans of academic and credible grey literature
  • strategic planning workshops
  • policy options papers
  • analysis of interjurisdictional and international best practice
  • needs analyses
  • market and environmental scans
  • feasibility studies
  • forum and workshop facilitation
  • cost projection analyses.

Project examples

Click on any of the following projects for more information.

Target Earlier Invention (TEI) program reform – Sector Assistance Strategy

(NSW Department of Family and Community Services, 2017)

Target Earlier Invention (TEI) program reform – Sector Assistance Strategy

(NSW Department of Family and Community Services, 2017)

The NSW Department of Family and Community Services (FACS) is currently undertaking Targeted Earlier Intervention (TEI) Program reform, and is developing a two-phase Sector Assistance Strategy in collaboration with peak organisations to assist existing funded services transition to the new TEI Program. ARTD has been engaged to develop Phase 1 of the Strategy that aims to support TEI funded services to effectively participate in the TEI commissioning process. A series of interviews and two co-design workshops with peak organisations were conducted along with a substantial online survey of existing TEI funded services. This comprehensive consultation process will be used to inform what assistance measures should be included in Phase 1 of the Strategy to best meet TEI funded services’ needs in relation to TEI commissioning, local planning and transition. It will also provide a starting point for the future development of Phase 2 of the Strategy.

Ku-ring-gai Community Needs Analysis Update

(Ku-ring-gai Council, 2017)

Ku-ring-gai Community Needs Analysis Update

(Ku-ring-gai Council, 2017)

Ku-ring-gai Council engaged ARTD to conduct a Community Needs Analysis, with a focus on people with disability, young people, older people, children and families, and people from culturally and linguistically diverse backgrounds (similar to their previous Community Plan). ARTD conducted a needs analysis for population groups based on a literature scan, policy analysis, feedback from previous council consultations with the population groups, and a series of consultation workshops with relevant Council staff and local service providers. The process identified: the key issues each group faces, the role of Council in supporting these groups, and strategic directions for Council. The final Needs Analysis will feed into the Council Community Strategic Plan development processes later in 2017.

Consultation on NDIS quality and safeguards

(Department of Social Services, 2015)

Consultation on NDIS quality and safeguards

(Department of Social Services, 2015)

The NDIS represents a major change to how services are funded and delivered. It requires a new national approach to quality and safeguarding to ensure consistency across states and territories and replace quality and safeguarding measures currently managed through state-based legislation and funding agreements between providers and government agencies. The Commonwealth Government, and the State and Territory Governments are developing a national Quality and Safeguarding Framework for the NDIS. Because this represents a significant regulatory policy, with the potential to impact on businesses, community organisations and individuals, they need to prepare a Regulation Impact Statement, which involves consultations and a cost-benefit analysis of a range of potential options. ARTD managed the public and provider consultations—organising and facilitating a series of meetings in capital cities and regional locations in all states and territories. We worked with venues, Auslan interpreters, hearing loop suppliers and others to ensure the public meetings were accessible to people with disability, as well as their families and carers, service providers, peak bodies and other representatives. At the end of the consultation period we synthesised the findings from all consultation mechanisms (an online forum, provider workshops, targeted workshops and formal submissions) to inform decision-making. Following this, we facilitated a workshop between representatives from Commonwealth Government, and State and Territory Government agencies on directions for the Framework.

Options for Home Care intake and assessment during transition to major system reforms

(Home Care Service of NSW, 2014)

Options for Home Care intake and assessment during transition to major system reforms

(Home Care Service of NSW, 2014)

The Home Care Service is the largest provider of home-based community care services to older people and people with disability and their carers in NSW. The Referral and Assessment Centre manages the majority of intake and assessment for the service; the Aboriginal Access and Assessment Team manages intake and assessment for Aboriginal Home Care. In March 2014, ARTD was engaged to review the options for Home Care intake and assessment during the transition to the national Aged Care Gateway and the National Disability Insurance Scheme. We reviewed policy documentation and consulted with stakeholder groups to develop options and criteria for assessing their appropriateness and viability. We then prepared a discussion paper and workshopped the options with key stakeholders. Our final report provided recommendations to inform the management of intake and assessment for Home Care over the transition period.

National Regulatory System for Community Housing

(NSW Department of Family and Community Services, 2015)

National Regulatory System for Community Housing

(NSW Department of Family and Community Services, 2015)

ARTD had a lead role in facilitating national agreement on the design and implementation of a single regulatory system for community housing providers that operated across states and territories. The regulatory system has underpinned the significant growth of the community housing sector in delivering social housing and the emergence of multi-jurisdictional providers.

Ministerial Advisory Council on Ageing Strategic Agenda

(NSW Department of Family and Community Services/ Ministerial Advisory Council on Ageing, 2014)

Ministerial Advisory Council on Ageing Strategic Agenda

(NSW Department of Family and Community Services/ Ministerial Advisory Council on Ageing, 2014)

ARTD worked closely with the chair and members of the Ministerial Advisory Council on Ageing to develop the Council’s multi-year strategic agenda and work program for providing advice to the NSW Minister for Ageing on key issues to support the implementation of the NSW Ageing Strategy.